1. General

These Terms and Conditions (“Agreement”) governs the use of the Product and services (“Service”) that are made available by BUILTNATURAL.COM. (“BUILTNATURAL.COM”, “we” or “us”). These Terms and Conditions represent the whole agreement and understanding between BUILTNATURAL.COM and the individual or entity who subscribes/register to our website.

PLEASE READ THIS AGREEMENT CAREFULLY. By submitting your registration and by your use of the website, you agree to comply with all of the terms and conditions set out in this Agreement. BUILTNATURAL.COM may terminate your account at any time, with or without notice, for conduct that is in breach of this Agreement, for conduct that BUILTNATURAL.COM believes is harmful to its business.

  1. Changes to the Agreement

BUILTNATURAL.COM reserves the right to change or modify this Agreement at any time, with or without notice. We suggest to you, therefore, that you read our Terms & Conditions and Privacy Policy from time to time in order that you be informed as to any changes. If we make changes to our Terms & Conditions and Privacy Policy and you continue to use our Site, you are agreeing to the revised Terms & Conditions and Privacy Policy stated herein.

Your agreement with us includes these Terms and Conditions of Use (“Terms”) and our Privacy Policy. If you don’t agree with these Terms, then please don’t use our site.

  1. Ownership (Product & Service)

The Site is owned and operated by JAIRAAJ GLOBAL.  BUILTNATURAL.COM is the shopping website of JIARAAJ GLOBAL that allows consumers to browse, select and purchase BUILTNATURAL branded footwear, apparels, accessories and gears (“Products” or “Goods”) from the Site. This Site and all transactions herein are operated and managed by JIARAAJ GLOBAL. JAIRAAJ GLOBAL shall solely be responsible for fulfillment of all the orders placed through the Site including but not limited to invoicing, receipt of payment and delivery of the Products to the customers.

All part of the site including, general design and the Content, are protected by trade dress, copyright, moral rights, trademark and other laws relating to intellectual property rights.

In any case JAIRAAJ GLOBAL and its affiliates, directors, officers, agents, consultants or employees (“Representatives”) shall not be liable for any purchases made through the Site.

  1. Acceptance of Terms and Conditions

Every effort has been made to ensure, that the information contained on the site is correct, however JAIRAAJ GLOBAL makes no warranty as to the accuracy, comprehensiveness, or correctness of any Product(s) on the Site, and provides all Product(s) on an “as is” basis.

By using this Site, you (“you” or the “End User”) agree to the terms and conditions (“Terms and Conditions” or “Terms” or “Agreement”) that we have provided. If you do not wish to agree to the Terms and Conditions, please abstain from using the Site.

Built natural reserves the right to accept or reject your offer. Our acceptance of your order will take place upon dispatch of the Product(s) ordered. No act or omission of BUILTNATURAL prior to the actual dispatch of the Product(s) ordered will constitute acceptance of your offer.


BUILTNATURAL provides you license to access and personal use of the site. This license does not include any downloading or copying of account information for the benefit of another vendor or any other third party.

Persons who cannot enter into a legally binding contract as per the Indian Contract Act, 1872  are not entitled to use the Site. Persons under the age of 18 years cannot transact through the Site. The Site is freely accessible to the End User, however; the End User will have to register with JAIRAAJ GLOBAL and create their individual registration account prior to any purchase of Products. All registration information must be correct and complete by the End User each time it changes.


This web site (BUILTNATURAL.COM), and the information which it contains, is the property of JAIRAAJ GLOBAL and its affiliates and licensors, and is protected from unauthorized copying and distribution by India copyright law, trademark law, intellectual property Rights laws. BUILTNATURAL is a trademark or a registered trademark of JAIRAAJ GLOBAL. All BUILTNATURAL  product names and logos are trademarks or registered trademarks of JAIRAAJ GLOBAL.

All trademarks, service marks and trade names of BUILTNATURAL used herein (including but not limited to: the word mark “BUILTNATURAL”, “the BUILTNATURAL logo” are registered Trademark of JAIRAAJ GLOBAL (BUILTNATURAL).
You are authorized to view, play, print the documents, audio and video found on the Site for personal, informational, and non-commercial purposes only. You may not modify any of the materials and you may not copy, reuse, distribute, transmit, display, perform, publish, license, or sell any Content. Builtnatural preserve full and complete title to the Software, and all intellectual property rights therein.

  1. User Conduct

All users restrict activity in connection with the use of this Site that involves lawful purposes only. User shall not upload or publish through this Site anything which violates the rights of others, or any matter which is unlawful, threatening, abusive, and defamatory, violates privacy or publicity rights, vulgar, obscene, which uphold conduct that would constitute a criminal offense and violate any law.

Any conduct by user which seems to damage the business in terms of publicity, name and fame of the product and services of the brand BUILTNATURAL is strictly prohibited.

  1. Monitoring

BUILTNATURAL shall have the right, but not the obligation, to monitor the content of the Site at all times, including any posts, pictures, audio, video and forums that may hereinafter be included as part of the Site, to determine compliance with this Agreement and any operating rules established BUILTNATURAL shall have the right to remove any material that in its sole discretion, finds to be objectionable.

  1. Personal Detail

In order to purchase Products from the Site, An user will need to provide his personal and accurate   details prior to making a purchase or at sign out.

  1. Credit Card/Debit Card/ Internet Banking Detail

Credit/Debit  card information collected for the purpose of payment of Product(s) purchased at BUILTNATURAL  will be stored securely using a Security  parameters.

Credit and debit card information will be used in fully  secured manner and will not be displayed to any of the employees, agents, consultants  of BUILTNATURAL.

You agree, that the credit card/Debit Card details provided by you for availing of services on BUILTNATURAL.COM  will be correct and accurate. You shall not use un-lawfully Credit/Debit card. User must not pay for Product(s) using fraudulent credit card information. You further agree to provide the correct and valid credit card details to JAIRAAJ GLOBAL.

JAIRAAJ GLOBAL will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively yours.

  1. Pricing Detail

We endeavor to provide you the best prices possible on Product(s) you buy from BUILTNATURAL however, JAIRAAJ GLOBAL not guarantee that the price will be the lowest in the city. Prices and product availability are subject to change without notice.

BUILTNATURAL will have the right to modify the price of the Product and contact you for further processing using the e-mail address provided by you during the time of registration, or cancel the order and intimate you of such cancellation.  If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your respective card account.(Credit/Debit Card)

  1.  Order cancellation

Please be attentive that there may be some orders that we are unable to accept and must cancel. BUILTNATURAL reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled which may  include non available for purchase, unfit Product or pricing information, credit card fraud. We may also require additional verifications or information before accepting any order. BUILTNATURAL  will contact you if all or any portion of your order is canceled .In case of cancellation of order and  credit card has been charged, the said amount will be reversed back in your Card Account.

In case of requests for order cancellations, BUILTNATURAL   reserves the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, BUILTNATURAL shall cancel the order and refund the entire amount.

BUILTNATURAL  also reserves the right to cancel your order in case of : Fraud credit  Card, inappropriate Product or pricing information, Non Availability of products.

  1. Declined Transactions/Fraudulent Transaction

BUILTNATURAL reserves the right to recover the cost of Products, lawyers charges and any others charges levied  from persons using the Site fraudulently.

  1. Disclaimer of Warranty

The site, and content of website to which the site is linked (a “linked site”) are provided  “as is” without any  warranty of any kind either express or implied including, but not limited to, implied warranties of satisfactory quality and fitness for a particular purpose, title, non-infringement, security or accuracy to the fullest extent permitted by law. The information on the site for general information purposes only and doesn’t constitute advice.

  1. Limitation of Liability

JAIRAAJ GLOBAL will not be liable for short delivery or defective Products unless a claim is notified by user in writing within 48 Hours of delivery in accordance with Return and Exchange Terms. The notification must include the invoice number, delivery note number and details of the claim.  JAIRAAJ GLOBAL  will not be liable for loss, damage, costs or expenses arising directly or indirectly from any failure or delay in performing any obligation under this Agreement by reason of any event or circumstance outside the reasonable control of JAIRAAJ GLOBAL, including but not limited to), any strikes, industrial action, failure of power supplies or equipment, government action or Earthquake.

The Site is deprived of any warranties or guarantees. The User must accept the risks associated with the use of the Site.

Use of the site is at your own risk. Neither BUILTNATURAL nor any of its affiliates, officers, directors, managers or agents will be liable for any direct, indirect, special situational or any other damages that result from the use of or the inability to use, the materials on the site, including damages caused by any reasons.

BUILTNATURAL  will not be responsible for any errors, any technical problems you may experience as a result of the use of the Site.

This disclaimer does not apply to any product warranty offered by the manufacturer of the Product as specified in the Product specifications. This disclaimer constitutes an essential part of this Terms & Conditions.

BUILTNATURAL assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site.

Without prejudice to the generality of the section above, the total liability of BUILTNATURAL to you for all liabilities arising out of this Terms & Conditions under any applicable law is limited to the order value of the Product ordered by you.

  1. Indemnity

You agree to indemnify and hold JAIRAAJ GLOBAL  (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, including reasonable attorneys fees, or arising out of or related to your breach of this Terms &Conditions, or your violation of the rights of a third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this  User Agreement or arising out of violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this Terms &Conditions.

  1. Severability

If any of the Terms shall be deemed void, invalid or unenforceable for any reason, that condition shall be deemed several and shall not affect the enforceability of any remaining provision.

  1. Communication

JAIRAAJ GLOBAL   will communicate with you about your order and the purchased Product through any of the mode using email, SMS and telephone or all of them or any other mode. Account holders must provide a valid email address and contact telephone and/ or mobile number to JAIRAAJ GLOBAL   for this purpose.

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Privacy Notice You can review our privacy notice by clicking here.

  1. Links

The Site or third parties may provide links to other World Wide Web sites or resources. Because JAIRAAJ GLOBAL  has no control over such sites and resources, you acknowledge and agree that JAIRAAJ GLOBAL is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further agree that JAIRAAJ GLOBAL  shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods or services available on or through any such site or resource.

  1. Access to Password

Access to password protected and/or secure areas of the Site are restricted to authorized users only. Unauthorized user of the site may be subject to prosecution.

  1. Changes Notification

JAIRAAJ GLOBAL reserves the right to make changes to the Site, related policies and agreements, this Terms & Conditions and the Privacy Policy at any time. Any changes will be notified to the user by email or sms or phone.

  1. Returns of product                                                                

Return of Products will be accepted only if they are returned in their original packaging and within 30 days of purchase. We will arrange for a return pick-up of your order and the courier shall pick it within 72 hours of your request. Please bear in mind it may take 5-7 working days for the Product to reach back to our Order processing center.

Products must be returned inside their original box to avoid Rs.90 re-stocking fee. Please note that we do not accept returns or exchanges on items valued at Rs. 300 or less.

  1. How to Return
  • Please call our Toll Free customer care at +91 129 2250004 between 8:00 Am to 8:00 Pm, 7 days a week or else, mail us at customersupport@BUILTNATURAL.com and obtain a return reference no. and we shall have the parcel picked within 24-72 working hours.
  • All items to be returned must be unused and in their original condition with all original tags and packaging intact
  • Order number is correctly written on the return label/ etc.
  • Package the item in its original packaging, no damage in shipping the goods.
  • If you choose to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. Incase if shipment is damage or any item is missing, BUILTNATURALwill not be responsible for such damage. Hence, we recommend you to use a reliable courier service.
  • Once your return is received by us, you will be reimbursed Rs 200/- as a return voucher towards shipping costs, if self-shipped. This is subject to your return having met the requirements of this Policy.

Return Address: 
Mathura Road,SECTOR-11,
Faridabad, Haryana 

  1.  Delivery

JAIRAAJ GLOBAL endeavor to ship the Products to customers within 4-5 working days from the day of purchase of Product made by you. However, the duration of delivery of Products will be depending on customer location. Delivery time to the end user is subject to factors beyond our control (“Force Majeure Event”) including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.

In the event you are not available to accept delivery on second attempt, JAIRAAJ Global will charge for extra attempt depending on the area and distance.

  1. Cash on Delivery

You agree that for the Cash on Delivery (“COD”) details provided by you for availing of services on JAIRAAJ GLOBAL  will be correct and accurate. The customer will be liable for his order as soon as the order has been dispatched out of warehouse and any COD charges levied by JAIRAAJ GLOBAL.

  1.  Miscellaneous

The use of the site is at your own risk. Use of the Products, Services and/or the Site for any other country or jurisdiction is at your sole risk. If any of these conditions are deemed invalid, void, or for any reason unenforceable, the parties agree that the court should endeavor to give effect to the partie’s intentions as reflected in the provision, and the unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

  1. Applicable Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of India and the parties hereby submit to the non-exclusive jurisdiction of the Faridabad Courts. If any portion of these Terms and Conditions become void, it will not affect the validity and enforceability of the remaining provisions. The void part will be replaced by provisions that are valid and have legal effect.